- Main Office: +49 5921 303-6666
- Box Office: +49 5921 303-6667
- For general inquiries, call during business hours Monday-Friday 9:00 AM - 5:00 PM
- Will-call windows available 1.5 hours before event start
- Located at main box office entrance
- Bring valid ID and booking confirmation
- Tickets available under surname of purchaser
- Recommended to arrive early during high-demand events
- On-site parking available for visitors
- Limited wheelchair accessible parking spaces near entrance
- Street parking available in surrounding area
- Public parking garage nearby (approximately 200 meters)
- Paid parking in some areas - check local regulations
- Wheelchair accessible seating throughout venue
- Accessible restroom facilities available
- Level access from parking to main entrance
- Companion seating provided
- Accessible areas for service animals
- Reserve accessible seats in advance when booking
- No outside beverages or food permitted
- Photography and recording prohibited during performances
- Mobile phones must be silenced
- Arrive 15-20 minutes before event start
- Age restrictions apply to certain events - check individual event details
- Smoking strictly prohibited inside venue
- Professional conduct expected from all guests
- Children under 3 may be restricted or require lap seating depending on event type
- Family-friendly events offered regularly
- Reduced ticket prices available for children (typically under 18)
- Children must be supervised by adults at all times
- Special children's and youth programming available
- Check age recommendations for specific events before purchasing
