Refund Policy: GRB will not refund tickets due to weather, illness, or personal scheduling conflict. Purse Policy: DeVos Performance Hall has adopted a limited bag size policy and does not permit bags larger than 12 x 9 x 3 inches, other than those required for medical or parenting needs. All bags will be screened by security personnel.
For information about events at the DeVos Performance Hall, please call: *DeVos Performance Hall: 616-742-6500 *Broadway Grand Rapids: 616-235-6285 *Grand Rapids Ballet: 616-454-4771 *Grand Rapids Symphony: 616-454-9451 *Opera Grand Rapids: 616-451-2741
Will Call tickets are available at the DeVos Performance Hall beginning 1 1/2 hours prior to showtime. Customer must have their Confirmation Number and Photo Identification.
Parking is available within the surrounding area. Prices vary and are subject to change. For parking information please visit https://www.devosperformancehall.com/directions.aspx.
Customers needing special seating arrangements may purchase tickets online at Ticketmaster.com, or by visiting the DeVos Box Office prior to the event. Accessible Seating Terms: Wheelchair Accessible: seating location in which there are no stairs that allows for wheelchair or scooter usage. Companion Seat: seating for individuals that are attending an event with someone who requires wheelchair or semi-ambulatory seats. Semi-Ambulatory: seating reserved for those with limited mobility that may require walking a few incline/decline stairs.
The DeVos Performance Hall is a non-smoking facility. DeVos Performance Hall has adopted a limited bag size policy and does not permit bags larger than 12" x 9" x 3", other than those required for medical or parenting needs. All bags will be screened by security personnel. Policy is subject to change based on event policy.
- Children under 5 generally not recommended
- Some family-friendly shows have specific age guidelines
- Babes-in-arms policy varies by performance
- Must have ticket for seat, even for young children
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