- Main Box Office: (616) 235-6000
- Administrative Office: (616) 456-3456
- Available at main box office entrance
- Valid photo ID required for pickup
- Can be retrieved up to 1 hour before performance start time
- Tickets must be claimed by named recipient
- DeVos Place Parking Ramp (attached to venue)
- Street parking available
- Nearby public parking lots
- Handicap parking spaces near main entrance
- Evening event rates typically lower than daytime rates
- Wheelchair accessible spaces throughout venue
- Companion seats available next to accessible spaces
- Elevators to all levels
- Assistive listening devices available
- Service animal friendly
- No outside food or beverages
- No weapons permitted
- Professional cameras/recording devices prohibited
- No smoking inside venue
- Arrive 30 minutes before performance start time
- Dress code varies by event type
- Most shows have age recommendations
- Children under 5 typically not admitted
- Some family-friendly shows allow younger children
- Babes-in-arms policy varies by performance
- Ticket required for children occupying a seat