Unfortunately, the Event Organizer has had to cancel your event. No action is required to obtain a refund. It will be processed to the [original method of payment]( https://help.ticketmaster.com/s/article/I-m-getting-a-refund-but-I-don-t-have -the-same-credit-or-debit-card) used at time of purchase, once funds are received from the Event Organizer, which is usually completed within 30 days. If the Event Organizer is offering a credit option, it will be visible within the Event Details of your order, which can be found in your Ticketmaster account. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our [Purchase Policy](https://help.ticketmaster.com/s/article/Purchase-Policy) for more information.
Located in front of venue Open one hour prior to event Please bring picture I.D., the actual credit card used to purchase the tickets, and order number.
There is plenty of parking adjacent to the building. Parking is free.
This venue is accessible.
No Coolers allowed No Smoking No Firearms or Noisemakers
Kids under 2 are free on a paid Adult's lap.
If you missed your chance to buy tickets for the World Cup's Vancouver matches, fret not — there are still a few ways to get in before the action kicks off at BC Place
Apr 20, 2026
