- Main Line: (716) 204-7789
- Box Office: (716) 204-7789 ext. 1
- For inquiries, call during business hours (Monday-Friday, 10 AM - 6 PM ET)

- Location: Main Box Office entrance
- Hours: Opens 1 hour before event start time
- Requirements: Valid photo ID and order confirmation number or email confirmation
- Peak times: Arrive 30+ minutes early to avoid lines
- Same-day tickets available based on inventory

- On-site: Limited street parking available in surrounding areas
- Nearby Lots: Several paid parking lots within 2-3 blocks
- Typical rates: $5-$15 depending on event and day
- Recommendation: Arrive early or use ride-share services
- Handicapped spaces: Available near venue entrance

- ADA-compliant seating: Available throughout venue
- Wheelchair spaces: Designated accessible areas on main floor
- Companion seating: Companion may sit adjacent to accessible seating
- Accessible restrooms: Located on main level
- Elevator access: Available to all levels
- Advance notice recommended for special accessibility needs

- Age Policy: No age restrictions (all ages welcome unless event-specific)
- Valid ID: Required for entry to verify age-restricted events
- Bag Policy: Small personal bags permitted; large bags may be subject to search
- Outside beverages: Not permitted
- Recording: Personal video/audio recording prohibited without permission
- Re-entry: Not guaranteed; check event details
- Venue capacity: Approximately 1,100 standing/seated capacity

- All Ages Welcome: Most events allow children with adult supervision
- Age-Restricted Events: Some shows marked 18+ or 21+ (ID required)
- Infants: Check with venue; typically children under 2 may require consent
- Adult Supervision: Children under 18 recommended to have adult accompaniment
- Height Restriction: Standing room only sections may have age/height guidelines
- Ticket Pricing: Children typically pay full price; confirm with box office for special rates

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