- Main Reception: +33 (0)1 40 36 50 00
- Reservations: +33 (0)1 40 36 50 50
- Customer Service available Monday to Sunday, 10:00 AM to 11:00 PM
- Advance ticket purchases available at box office
- Box office hours: 2:00 PM to 11:00 PM daily
- Online reservations recommended for shows
- Phone reservations accepted during business hours
- Tickets for shows can be picked up 1 hour before performance
- Public parking available in surrounding area
- Nearby Parking Garages: Palais Garnier area (200m)
- Street parking available but limited
- Valet parking services may be available for premium guests
- Public transportation recommended: Metro Line 3, 4, 8 nearby
- Wheelchair accessible gaming floor with dedicated pathways
- Accessible restroom facilities available
- Elevator access to all gaming levels
- Reserved seating for guests with reduced mobility in performance venues
- Advance notice recommended for accommodations
- Contact customer service for specific accessibility needs
- Valid ID required for entry (passport or national ID)
- Minimum age: 18 years old (strictly enforced)
- Smart casual to elegant dress code recommended
- No excessive noise or disruptive behavior
- Photography prohibited in gaming areas
- Guests must comply with gaming regulations and house rules
- Mobile phone use restricted in certain areas
- Children under 18 not permitted in gaming areas
- Minors allowed in restaurant and some entertainment venues only when accompanied by an adult
- Age verification required at entrance
- Children's access to bars and nightlife areas strictly prohibited
- Parental supervision mandatory in non-gaming public areas