- Main Arena: +48 32 331 2100
- Customer Service: +48 32 331 2101
- Located at main entrance ticket booth
- Valid photo ID required for ticket pickup
- Opens 2 hours before event start time
- Advance online reservation recommended
- On-site parking available
- Dedicated parking lot with 500+ spaces
- Handicap parking near main entrance
- Parking fees: 10-20 PLN per vehicle
- Public transportation connections nearby
- Wheelchair accessible sections
- Companion seats adjacent to wheelchair spaces
- Elevator access to all levels
- Clear signage for accessibility routes
- No outside food or drinks
- No professional cameras without media credentials
- Age restrictions may apply depending on event
- Security screening at all entrances
- No smoking inside venue
- Children under 12 must be accompanied by adult
- Some events may have specific age restrictions
- Infant/toddler seating available upon request
- Reduced ticket pricing for children at select events