- Main Box Office: (315) 443-3679
- For general inquiries and ticket purchases, call during business hours
- Phone lines typically open 2 hours before performances
- Will-call window located at main box office
- Available during box office hours
- Arrive at least 30 minutes before performance to pick up tickets
- Valid photo ID required for ticket pickup
- Tickets held under patron's name
- Limited on-site parking available
- Street parking available in surrounding neighborhoods
- Syracuse University campus parking lots nearby (fee required)
- Public parking garage within short walking distance
- Recommend arriving early for convenient parking
- Wheelchair accessible seating available throughout theater
- Designated accessible parking spaces nearby
- Accessible restrooms on premises
- Elevator access to all theater levels
- Contact box office in advance to arrange specific accessible locations
- Service animals welcome
- Arrive 15-20 minutes before curtain time
- No outside food or beverages permitted
- Professional photography and recording prohibited
- Respect posted signage and staff instructions
- Patrons under the influence may be asked to leave
- Electronic devices should be silenced during performances
- Age restrictions vary by production
- Many shows suitable for ages 6 and up
- Some productions may have age 12+ or 14+ recommendations
- Children must have valid ticket (no free infants)
- Contact box office for age-appropriateness of specific shows
- Parental discretion advised for mature content