- Main Box Office: +44 (0)20 8174 4501
- For accessibility inquiries: +44 (0)20 8174 4501
- Tickets can be collected from the Box Office up to 30 minutes before performance start time
- Valid photo ID may be required for collection
- Advance notice recommended for large group collections
- Limited on-site parking available
- Nearby public car parks: Bentalls Shopping Centre (multi-storey)
- Street parking available in surrounding roads
- Public transport recommended: Kingston Station (South Western Railway) approximately 10 minutes walk away
- Wheelchair accessible spaces available throughout the theatre
- Accessible toilets on premises
- Hearing loop system installed
- Guide dogs welcome
- Companion spaces available
- Accessible entrance at venue level
- Please book accessible seating in advance via Box Office
- Latecomers may not be admitted until a suitable break in the performance
- Mobile phones must be switched off or on silent
- Photography and recording strictly prohibited during performances
- Smart casual dress code (no strict formal requirement)
- Bags and coats may be checked at cloak room
- Age restrictions vary by show - check specific production details before booking
- Many performances suitable for children aged 5+
- Children under 3 may not be admitted to certain performances
- Discounted child tickets often available
- Parents responsible for supervising children throughout performance