- +49 (0)511 3637-0
- General ticket hotline: +49 (0)511 3637-333
- Located at main entrance
- Valid photo ID required for ticket pickup
- Tickets can be collected 30 minutes before event start
- Electronic and print-at-home tickets also accepted
- Public parking garage adjacent to venue
- Street parking available in surrounding area
- Limited disabled parking near main entrance
- Parking fees apply during events
- Designated wheelchair spaces on ground floor
- Companion seats available
- Elevator access to different levels
- Advanced booking recommended for accessible seating
- No outside food or drinks
- Photography/recording typically prohibited
- Smart casual dress code
- No large bags or backpacks permitted
- Late arrivals may be seated at venue's discretion
- Age restrictions vary by performance
- Children under 6 generally not permitted
- Recommended ages typically 12+
- Parental guidance suggested for mature performances
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