- Box Office: +44 (0)844 248 5000
- General Inquiries: +44 (0)20 7834 1317
- Accessible Services: +44 (0)20 7087 7959
- Tickets available for collection at the Box Office
- Collection must be made at least 30 minutes before performance start time
- Valid ID required for collection
- Located in the theatre lobby on Buckingham Palace Road
- On-street parking available on surrounding roads (Buckingham Palace Road, Victoria Street)
- NCP Car Parks nearby: Victoria NCP, St James's Park area
- Limited theatre parking available; pre-booking recommended
- Public transport recommended: Victoria train and coach station within walking distance
- Wheelchair accessible seats available in various areas of the theatre
- Accessible toilets throughout the venue
- Accessible entrance via side door (advance notice recommended)
- Companion seats available next to wheelchair spaces
- Audio description and induction loop systems for selected performances
- Contact Accessible Services for specific requirements and pre-booking
- Latecomers may not be admitted until a suitable interval
- Photography and recording strictly prohibited
- Bags and coats permitted; large items may be restricted
- Mobile phones should be switched off during performances
- No outside food or drink (except bottled water)
- Smart casual dress recommended; no specific dress code enforced
- Ticket terms and conditions apply; see website for full policy
- Children welcome; ages 5 and under may sit on lap (no ticket required)
- Children under 16 must be accompanied by an adult
- Show-specific age recommendations available; check production details
- Some performances may not be suitable for young children
- Family discounts available for selected shows
- Children must remain seated during performances
