Under 18s must be accompanied by an adult over 18. A max of 10 tickets per person and per household applies. Tickets in excess of 10 will be cancelled.
- +44 (0)333 320 6000
- General Visitor Enquiries: 0844 482 7777
- Ticket collection at main entrance visitor center
- Pre-booked tickets must be collected 30 minutes before entry
- Photo ID required for ticket pickup
- Free on-site parking available
- Designated coach and disability parking zones
- Limited spaces during peak tourist season
- Parking included with admission ticket
- Wheelchair accessible throughout most palace areas
- Mobility scooters available for rent
- Designated rest areas
- Accessible toilets in multiple locations
- No food or drinks inside historic rooms
- Photography permitted without flash
- No large bags or backpacks
- Respectful behavior required
- Guided tours available
- Children under 5 enter free
- Children must be supervised by adults
- Family-friendly audio guides available
- Special children's activity trails during school holidays
Your Concert Companion Awaits
Log in to track artists, discover shows, and stay in the loop.