- Contact: +49 6021 303030
- Hours for inquiries: Monday to Friday, 10:00 AM - 6:00 PM
- Best time to call: Weekday business hours for event bookings
- Tickets available at box office on event day
- Pickup available 1 hour before event start
- Bring valid ID with ticket confirmation
- Pre-order online recommended for sold-out events
- Contact venue in advance for group reservations
- Street parking available in surrounding Aschaffenburg area
- Limited on-site parking
- Public parking garages within walking distance (5-10 minutes)
- Recommended: Use public transportation (tram/bus)
- Accessible parking spaces for disabled visitors available upon request
- Wheelchair accessible seating available
- Ground floor access accommodations
- Reserved spaces for mobility-impaired guests and companions
- Accessible restroom facilities
- Advance notice recommended for specific accessibility needs
- Contact venue at least 48 hours prior for special requirements
- Valid ticket required for entry
- No outside food or beverages
- Photography/video recording policies vary by event
- Respect artist and other attendees
- Arrive 30 minutes early for better entry
- Follow staff instructions for safety procedures
- No weapons or hazardous items permitted
- Age restrictions depend on event type
- Some events require minimum age (typically 6+ or 16+)
- Children under 14 may need adult supervision
- Family-friendly events allow younger children
- Check individual event details for age policies
- Reduced ticket prices often available for children
- Contact venue for specific age requirements before purchase