- Main Contact: (469) 777-2690
- Reservations: (469) 777-2691
- Guest Services: (469) 777-2692
- Located at main venue entrance
- Open 1 hour before first scheduled event
- Valid photo ID required for ticket pickup
- Reservation name or confirmation number needed
- Free on-site parking
- Dedicated parking lot with 250+ spaces
- Handicap parking available near main entrance
- Complimentary valet parking for premium experiences
- Wheelchair accessible areas throughout venue
- Designated spaces with companion seating
- Elevators to all levels
- Assistive listening devices available
- No outside food or drinks
- Professional cameras/recording equipment prohibited
- Business casual attire recommended
- Must be 13+ for certain experiences
- Valid government-issued ID required for age verification
- Children under 13 must be accompanied by adult
- Some experiences have specific age restrictions
- Parental guidance recommended for immersive/interactive content
- Child ticket pricing available for select events