- Main Box Office: (704) 522-6500
- For general inquiries and ticket information, call during business hours
- Hours: Monday-Friday 10:00 AM - 5:00 PM (EST)
- Will Call window located at main entrance
- Available during box office hours: Monday-Friday 10:00 AM - 5:00 PM
- Opens 2 hours before most events
- Valid photo ID required for ticket pickup
- Arrive early to allow time for processing
- Contact box office at (704) 522-6500 for special arrangements
- Free parking in adjacent surface lots
- Accessible parking spaces available near main entrance
- Parking garage available with paid options
- Arrive early during major events for optimal parking
- RV parking may be available upon request
- Contact venue ahead for large vehicle accommodations
- ADA-compliant seating throughout the venue
- Wheelchair accessible sections in all areas
- Companion seating available
- Accessible restrooms on each level
- Elevator access to upper levels
- Service animal accommodations permitted
- Call (704) 522-6500 to arrange specific accessible seating needs
- Valid ticket required for entry
- Doors typically open 1-2 hours before event start
- Outside food and beverages generally prohibited
- Professional cameras and recording devices may have restrictions
- Bags subject to inspection
- Respect venue policies regarding conduct and safety
- Follow all posted signage and staff instructions
- Children welcome with valid ticket
- Age requirements vary by event type
- Infants/babies may not require tickets depending on event
- Parental supervision required for children
- Family-friendly events have specific child policies
- Contact venue for age-specific event information
- Some events may have content warnings or age restrictions