- Main Box Office: +49 (0)30 254 88 999
- General Inquiries: +49 (0)30 254 88 0
- Available Monday to Friday 10:00 AM - 6:00 PM
- Saturday 10:00 AM - 2:00 PM
- Tickets available for pickup at main box office
- Pickup window: 1 hour before event start time
- Present valid ID and booking reference/confirmation
- Pre-booked tickets can be collected in advance
- Contact box office for specific will-call arrangements
- On-site parking garage available at reduced rates for ticket holders
- Limited street parking in Tiergarten area
- Public parking facilities nearby
- Bicycle parking available
- Recommend public transportation: U-Bahn U55 (Culturforum station) and S-Bahn nearby
- Parking validation available through venue
- Wheelchair accessible seating throughout venue
- Level access to main entrance and box office
- Accessible restrooms available
- Companion seating provided with accessible tickets
- Hearing loops in selected areas
- Contact box office in advance to arrange optimal seating
- Elevator access to all performance levels
- Valid ticket required for entry
- Arrive 20-30 minutes before performance start
- Casual to formal dress code depending on event type
- No smoking inside venue
- Photography and recording typically prohibited during performances
- Outside food and beverages not permitted (venue dining available)
- Mobile phones should be silenced
- Age restrictions apply to some events; check specific performance details
- Children typically welcome; check minimum age recommendations per performance
- Family concerts and educational programs available
- Reduced ticket prices for children (under 18 usually eligible)
- Supervision required for children under 14
- Children's coat check available
- Accessible family-friendly facilities
- Some classical concerts may not be suitable for very young children; consult venue for age appropriateness
