- Main Reception: +49 (0)7031 663-0
- Event Booking: +49 (0)7031 663-100
- Located at main entrance lobby
- Valid government-issued ID required
- Tickets can be collected 1 hour before event start
- Electronic ticket confirmation recommended
- On-site parking available
- Dedicated parking lot with approximately 200 spaces
- Parking fees may apply
- Disabled parking spaces near main entrance
- Wheelchair accessible spaces
- Companion seats available
- Elevator access to all levels
- Advanced reservation recommended for accessibility needs
- No outside food or drinks
- No smoking inside venue
- Photography may be restricted during performances
- Bags and large items must be checked at security
- Age restrictions vary by event
- Children under 6 typically not admitted to evening performances
- Matinee shows often more child-friendly
- Booster seats available upon request