- Main Office: (704) 336-2248
- Ticket Information: (704) 337-3020

- Located at main ticket office entrance
- Valid photo ID required for ticket pickup
- Available 1 hour before event start time
- Tickets can be retrieved up to 30 minutes after event begins

- On-site parking available
- Nearby street parking
- Designated handicap parking zones
- Parking fees range $10-$20 depending on event
- Some nearby lots offer additional parking

- Wheelchair accessible sections
- Companion seats adjacent to wheelchair spaces
- Elevators and ramps throughout facility
- Assistive listening devices available

- No outside food or beverages
- Clear bag policy in effect
- No professional cameras
- No weapons permitted
- No smoking inside venue

- Children under 2 typically free with paying adult
- Children 3-12 often have discounted tickets
- Minors under 16 must be accompanied by adult
- Recommended age limits vary by specific event type

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