Heart

- Main Box Office: (915) 780-2088
- Administration: (915) 780-2000
- Guest Services: (915) 780-2088

- Will Call window located at main box office entrance
- Operating hours: 10:00 AM - event start time on event days
- Valid photo ID required for ticket pickup
- Arrive at least 30 minutes before event start
- Tickets held under name provided at purchase

- Ample free parking available on-site
- Multiple parking lots surrounding facility
- Accessible parking spaces available near entrances
- Valet parking may be available for select events
- Street parking available in surrounding areas

- ADA-compliant accessible seating throughout venue
- Wheelchair accessible seating areas
- Companion seating available
- Accessible restrooms on all levels
- Elevators and ramps for easy navigation
- Reserve accessible seats in advance by calling (915) 780-2088

- Bags subject to search upon entry
- No outside food or beverages allowed
- Professional cameras and recording equipment prohibited without permission
- Smoking prohibited inside facility
- Weapons and hazardous materials strictly forbidden
- Arrive early for security screening
- Respect posted signage and staff instructions

- Children under 2 years typically admitted free (lap seating)
- All children require ticket for reserved seat
- Family-friendly events designated throughout year
- Children must be supervised at all times
- Nursing areas available upon request
- Check specific event policies as age restrictions may vary
- Call (915) 780-2088 for child-specific event details