- Contact the venue directly at the main Brooklyn location for specific inquiries
- Hours available for phone calls: Monday-Friday, 9:00 AM - 6:00 PM EST
- For event-specific questions, call at least 48 hours in advance
- Will-call window opens 1 hour before event start time
- Location: Main entrance box office
- Bring valid photo identification for ticket pickup
- Tickets must be picked up at least 15 minutes before event start
- Street parking available in surrounding Brooklyn neighborhoods
- Paid municipal parking garages within 2-3 blocks
- Limited on-site parking; advance arrangements recommended
- Public transportation: Accessible via subway lines serving Brooklyn
- Rideshare drop-off available near venue entrance
- ADA-compliant accessible seating available
- Wheelchair accessible entrance and restrooms
- Accessible parking spaces nearby with permit
- Companion seating available
- Contact venue in advance to reserve accessible seats
- Valid ID required for entry
- Proof of age required for alcohol service (21+)
- Bags subject to security check
- Outside beverages not permitted
- No recording or photography without permission
- Respect venue policies and staff instructions
- Arrive early for better seating arrangements
- Children welcome during daytime hours and family-friendly events
- Age restrictions apply for evening shows (typically 18+ or 21+ for alcohol-serving events)
- Parental accompaniment required for minors at certain events
- Inquire about specific event age restrictions when booking
- Reduced ticket prices may be available for children