Hernan Cattaneo

212-563-3200
- General information line
- Reservation and ticket support

- Located at Pier 83 ticket booth
- Bring confirmation number and valid photo ID
- Arrive at least 45 minutes before scheduled cruise time
- Tickets can be picked up day of cruise

- Limited street parking available
- Nearby parking garages on 11th and 12th Avenues
- Average parking rates: $25-$40 per day
- Some garages offer pre-booking and cruise passenger discounts

- Wheelchair accessible boarding ramps
- Designated spaces for mobility-impaired passengers
- Accessible restrooms on larger cruise vessels
- Staff trained to assist passengers with disabilities

- No outside food or beverages
- Arrive 45 minutes before departure
- Valid photo ID required
- Comfortable, weather-appropriate clothing recommended
- No pets allowed (service animals exempt)

- Children under 3 ride free
- Life jackets available for children
- Stroller storage limited
- Recommended for children 3 and older
- Parental supervision required at all times