Hitorie

- Main Line: +81-22-722-7008
- Hours for inquiries: 11:00 AM - 7:00 PM (closed Mondays)
- Reservation/Ticket inquiries available during business hours

- Will-call available for pre-purchased tickets
- Hours: Same as venue operating hours
- Bring valid ID and reservation confirmation number
- Arrive at least 30 minutes before event start time
- Contact +81-22-722-7008 for specific will-call location

- Limited on-site parking available
- Nearby parking lots: Multiple commercial parking facilities within 2-5 minute walk
- Recommend using coin parking in surrounding area
- Public transportation encouraged (near Sendai Station)
- Bicycle parking available

- Wheelchair accessible seating available
- Accessible restroom facilities on-site
- Elevator access to upper levels
- Reserved parking for persons with disabilities nearby
- Please contact venue in advance to arrange accommodations at +81-22-722-7008

- No outside food or beverages in event spaces
- Photography/recording policies vary by event
- Smoking prohibited indoors (designated smoking area available)
- Arrive 15-30 minutes before events
- Valid ticket required for entry
- Children must be supervised by adults
- Respect venue staff instructions

- Children welcome at most events
- Age restrictions vary by specific event type
- Infants may require separate tickets depending on event
- Family-friendly events clearly marked on schedule
- Contact venue for age-appropriate recommendations
- Supervision required for children under 12 years old
- Some events may have minimum age requirements