- Main Box Office: (502) 584-7777
- Administrative Offices: (502) 562-0100
- Located at main box office entrance
- Valid photo ID required for pickup
- Can be retrieved up to 1 hour before performance
- Unclaimed tickets released 15 minutes before show time
- Attached parking garage directly adjacent to venue
- Street parking available
- Disabled/handicap parking near main entrance
- Average parking fee: $10-$15 per vehicle
- Validated parking for performance ticket holders
- Wheelchair accessible spaces on multiple levels
- Companion seats next to wheelchair locations
- Assistive listening devices available
- Sign language interpretation upon advance request
- No outside food or drinks
- Photography/recording prohibited during performances
- Business casual to formal attire recommended
- Late seating during performance intermission only
- No pets (service animals permitted)
- Children 5 and under generally not recommended
- Children's tickets available for most family-friendly shows
- Booster seats available upon request
- Recommended age varies by performance type