- Box Office: (585) 232-2525
- Administrative Office: (585) 232-2525
- Available for all performances
- Must be picked up 30 minutes before show time
- Valid photo ID required for pickup
- Reservations held until 15 minutes before performance
- Street parking available
- Limited free parking in adjacent lot
- Nearby municipal parking garages within walking distance
- Some metered street parking options
- Wheelchair accessible seating
- Companion seats next to accessible spaces
- Assistive listening devices available
- Ground floor entry with ramp access
- No outside food or beverages
- Cell phones must be silenced
- Late seating at management's discretion
- No photography during performances
- Recommended arrival 30 minutes before showtime
- Recommended age varies by production
- Children under 5 typically not permitted
- Some shows have specific family/youth pricing
- Parental discretion advised for mature content performances