- Main Office: (830) 221-4350
- Event Booking: (830) 221-4339
- Located at main entrance
- Open 1 hour before event start time
- Valid photo ID required
- Prepaid tickets must be collected in person
- Free on-site parking
- Dedicated handicap parking spaces
- Adjacent street parking available
- Overflow parking in nearby municipal lots
- Well-lit and monitored parking areas
- ADA compliant facilities
- Wheelchair accessible spaces
- Companion seating available
- Elevator access to all levels
- Assistive listening devices upon request
- Business casual attire recommended
- No outside food or beverages
- No smoking on premises
- Professional conduct expected
- No pets (service animals exempt)
- Children under 12 must be accompanied by adult
- Age restrictions may apply for specific events
- Quiet, well-behaved children welcome
- Some events may have specific youth/family policies
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