- Main Reception: +44 (0)1472 315400
- For event inquiries, contact the venue directly during business hours
- Emergency services: 999
- Tickets available for collection at the main reception desk
- Collection opens 30 minutes before event start time
- Please bring booking confirmation and valid ID
- Group bookings should collect 15 minutes early
- For assistance, contact venue on day of event
- Limited on-site parking available
- Free parking for visitors
- Accessible parking spaces available near main entrance
- Public car parks nearby in Grimsby town centre
- Coach parking may be available for large groups (advance notice required)
- Street parking available in surrounding areas
- Wheelchair accessible seating available throughout venue
- Accessible toilets on-site
- Level access to main facilities
- Companion seating available
- Disabled parking spaces near entrance
- Please inform venue of access requirements when booking
- No smoking inside the building
- No outside food or drinks permitted
- Cameras and recording devices prohibited during performances
- Disruptive behavior will result in removal
- Children must be supervised at all times
- Respect other patrons and staff
- Follow emergency evacuation procedures
- Mobile phones on silent during events
- Children welcome at family-friendly events
- Age restrictions apply to some events (check specific details)
- Children under 16 must be accompanied by an adult
- Baby changing facilities available
- Pushchairs permitted but storage limited
- Early departure with young children is permitted
- Check event suitability for child's age before booking
