- Contact: +55 (51) 3627-2000
- Best time to call: Tuesday to Thursday, 2:00 PM - 6:00 PM
- For reservations: Call during business hours
- For event inquiries: Email preferred for detailed requests
- Reservations must be confirmed 24 hours in advance
- Guest list access available with ID
- Arrive 15 minutes early for check-in
- VIP table reservations require deposit
- Changes must be made at least 12 hours prior
- Free parking available on-site
- Parking lot capacity: Approximately 150 vehicles
- Valet service available on weekends and special events
- Designated accessible parking spaces
- Security personnel on duty
- Wheelchair accessible entrance
- Accessible restrooms available
- Accessible seating areas in main room and terrace
- Elevator access to all levels
- Staff assistance available upon request
- Valid ID required for entry
- Dress code: Smart casual (no beachwear or flip-flops)
- No outside food or beverages permitted
- Respect for other guests and venue rules required
- Management reserves the right to refuse entry
- No professional photography without permission
- Children allowed during daytime hours (before 8:00 PM)
- After 8:00 PM: Minors not permitted
- Minors must be accompanied by adult guardian
- No alcohol service to anyone under 18 years
- Family-friendly menu options available during day