- Main Line: +49 30 5432-0
- Box Office: +49 30 5432-100
- Available during business hours (Mon-Fri 10:00-18:00)
- Tickets available for pickup 1 hour before event start
- Present booking confirmation & valid ID
- Located at main entrance box office
- Online pre-purchase recommended during peak times
- Limited on-site parking available
- Street parking in surrounding Friedrichshain district
- Public parking garages nearby (5-10 min walk)
- Accessible by U-Bahn (U1, U3) and S-Bahn (S3, S5, S7)
- Bike parking available at venue entrance
- Wheelchair-accessible seating in designated areas
- Accessible restrooms on-site
- Level access to main venue entrance
- Reserved parking spaces for disabled visitors
- Advance notice recommended for accessibility needs
- No smoking inside venue
- Outside food/beverages not permitted
- Arrive 30 minutes before event start
- Age restrictions apply to some events (clearly marked)
- Photography/recording prohibited unless authorized
- Venue operates under Berlin cultural regulations
- Children under 6 typically not permitted at evening events
- Daytime family events may allow younger children
- Children tickets available at reduced rates (under 16)
- Parental discretion advised based on event content
- No unattended minors permitted
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