- Main Contact: +49 3528 4056-0
- Box Office: +49 3528 4056-15
- General Inquiries: Available during business hours
- Tickets available for pickup at box office
- Pickup window: 1 hour before performance start time
- Valid ID required for will-call pickup
- Pre-booked tickets under customer name
- Group tickets can be collected together
- On-site parking: Limited spaces available
- Street parking: Available in surrounding areas
- Disabled parking: Reserved spaces near entrance
- Nearby public parking: Multiple options within walking distance
- Recommendation: Arrive 30 minutes early for parking availability
- Wheelchair accessible seats: Available in designated areas
- Accessible restrooms: Located throughout venue
- Elevator access: Available to all seating levels
- Companion seating: Provided alongside accessible seats
- Advance notice recommended: Contact box office for specific accessibility needs
- Age restriction: 0+ (family-friendly performances)
- Arriving early: Recommended 20-30 minutes before start time
- Seating: Assigned seating for most performances
- Recording: Photography and video recording typically prohibited
- Conduct: Respectful behavior expected; disruptions may result in removal
- Bag policy: Small bags permitted; large bags may be restricted
- Children welcome at family performances
- Age-specific recommendations: Check individual performance ratings
- Infant policy: Children under 3 years typically require lap seating
- Child tickets: Available for ages 3-14 at reduced rates
- School groups: Special group rates and matinee performances available
- Supervision: Children must be supervised by responsible adult at all times