In This Moment

Unfortunately, the Event Organizer has had to cancel your event. You don't need to do a thing. We'll issue a refund to the original method of payment used at time of purchase, as soon as funds are received from the Event Organizer. It should appear on your account within 14-21 days. Please Note: If the tickets were transferred to you, the refund will go to the fan who originally purchased the tickets from Ticketmaster. Please see our Purchase Policy for more information.

- Main Casino Contact: (563) 582-5800
- Event Information Line: (563) 585-8000

- Located at main casino box office
- Valid photo ID required for ticket pickup
- Arrive 1 hour before event start time
- Online and phone will-call options available

- Free on-site parking
- Large parking lot with ample spaces
- Designated handicap parking near entrance
- Well-lit and monitored parking areas

- ADA compliant seating
- Wheelchair accessible areas
- Companion seating available
- Assistive listening devices upon request

- No outside food or beverages
- Must be 21+ for most events
- Professional camera/recording equipment prohibited
- Dress code: Casual but neat attire

- Typically 21+ events
- Some family-friendly performances may allow minors
- Accompanied by adult for 18+ events
- No children under 12 after 9:00 PM