Ticket ON SALE
- Box Office: +44 (0)20 3488 1000
- General Enquiries: +44 (0)20 3488 1000
- Operating hours: Monday to Sunday, 10:00 AM - 6:00 PM
- Best time to call: Weekday mornings for faster response
- Tickets available for collection at Box Office
- Collection window: 30 minutes before performance start time
- Box Office located in building foyer
- Photo ID may be required for collection
- Advance collection: Available from 10:00 AM on day of performance
- Email confirmation required before collection
- Limited on-site parking not available
- Nearby parking: Tower Bridge car park (5-minute walk)
- Street parking: Metered spaces available in surrounding area
- Public transport recommended: Located near Tower Bridge tube and DLR stations
- Bicycle storage facilities available
- EV charging points at nearby Tower Bridge car park
- Wheelchair accessible seating available throughout venue
- Spaces for wheelchair users and accompanying carers
- Accessible toilets on multiple levels
- Step-free access to foyer and auditorium
- Accessible parking nearby at Tower Bridge car park
- Accessible entrance via main foyer
- BSL interpretation available for selected performances (advance notice required)
- Hearing loops installed in seating areas
- Latecomers: Entry subject to break in performance
- Photography/Recording: Strictly prohibited during performances
- Mobile phones: Must be switched to silent mode
- Dress code: Smart casual recommended, no formal dress code
- Bags and coats: Please store safely; venue not responsible for lost items
- No glass bottles or outside drinks permitted
- Age restrictions vary by show
- Audience members must be 18+ for certain performances
- Age restrictions: Varies by production (check individual show details)
- Recommended age: Many shows recommended for ages 12+
- Under 16s: Supervised by adults required
- Baby changing facilities available in accessible toilets
- No specific child ticket discount policy (standard pricing applies)
- Some family-friendly matinee performances available
- Parental guidance: Check content warnings before booking
- No pushchairs/strollers in auditorium during performances
