- Main Venue Line: (310) 602-7634
- Guest Services: (310) 602-7000
- For event-specific inquiries, contact the event organizer or ticket provider
- Will Call window located at Guest Services
- Opens 90 minutes prior to event start
- Valid photo ID required for ticket pickup
- Arrive early to allow processing time
- Tickets must be picked up on day of event
- 13,500+ dedicated parking spaces on-site
- Parking rates vary by event ($15-$25 typical range)
- Mobile payment parking available via official app
- ADA accessible parking near all entrances
- Early arrival recommended for premium lot selection
- Valet parking available at premium rates
- Wheelchair accessible seating throughout stadium
- Companion seating available with ticket purchase
- Accessible restrooms on all levels
- Wheelchair rentals available at Guest Services
- Accessible parking spaces near entrances
- Service animals permitted
- TTY and assistive listening devices available upon request
- Valid ID required at entry
- Bag policy: Clear bags up to 14"x14"x6" permitted; small clutches allowed
- Professional cameras and recording devices subject to restrictions
- Outside food and beverages prohibited (exceptions for medical needs)
- Prohibited items: weapons, fireworks, illegal substances, large flags/poles
- Respect venue code of conduct and staff instructions
- Security screening at all entrances
- Children of all ages permitted; specific policies vary by event type
- Infants typically allowed; venue may have lap-sitting policies
- Family restrooms available with changing facilities
- Booster seats/seat cushions permitted
- Child meal packages available at concessions
- Height/age restrictions may apply for certain events (concert vs. sports)
- Unattended children not permitted; adult supervision required
If you missed your chance to buy tickets for the World Cup's Vancouver matches, fret not — there are still a few ways to get in before the action kicks off at BC Place
Apr 20, 2026