- Contact: (312) 555-0147
- Hours: Monday-Friday 10:00 AM - 6:00 PM
- Best time to call: Weekday afternoons for faster response
- For group bookings: Press option 2

- Pre-purchase tickets online for faster entry
- Will-call window located at main entrance
- Bring photo ID with matching name on reservation
- Tickets available 30 minutes before opening
- No refunds at will-call; exchanges available

- Street parking available on adjacent blocks
- Nearby lot: Spring Street Public Parking (2-minute walk)
- Lot rates: $5 per hour, maximum $15 per day
- Limited on-site loading zone for drop-off
- Recommend arriving early during peak hours (weekends)

- ADA-compliant entrance at main gate
- Wheelchair accessible pathways throughout venue
- Accessible restrooms available
- Reserved seating areas for mobility-impaired guests
- Service animals welcome
- Request accommodations when purchasing tickets

- Valid admission ticket required for entry
- No outside food or beverages permitted
- Costume wearing encouraged
- Photography allowed for personal use only
- Outside alcohol prohibited
- Venue is outdoor; dress for weather
- Lost and found at information booth

- Children under 3: Free admission
- Children 3-12: Discounted ticket pricing available
- Supervision required: One adult per 4 children maximum
- Trick-or-treating activities included with admission
- Designated quiet areas available for small children
- Stroller parking available near entrance

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