Jacksonville Icemen

- Main Box Office: (904) 321-3450
- General Venue Information: (904) 202-3900

- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive at least 1 hour before event start time
- Electronic ticket verification available

- On-site parking garage available
- Surface lot parking surrounding arena
- ADA designated parking spaces
- Typical parking rates: $10-$20 depending on event
- Some nearby street parking options

- Located on multiple levels
- Wheelchair accessible spaces
- Companion seating adjacent to wheelchair spaces
- Elevators and ramps throughout venue
- Limited number of assistive listening devices

- No outside food or beverages
- Bags subject to security screening
- No professional cameras
- Clear bag policy in effect
- No weapons permitted
- No re-entry once exiting

- Children under 2 typically free on lap
- Children 2+ require ticket
- Recommended age limits vary by event
- Some events may have specific age restrictions
- Parental guidance suggested for certain performances