- Main Contact: (716) 852-7675
- Box Office: (716) 852-7654
- Located at main box office entrance
- Valid photo ID required for pickup
- Can be claimed up to 30 minutes before event start time
- Prepaid tickets must be collected at least 45 minutes before show
- On-site parking lot available
- Street parking with metered spots
- Nearby public parking garage within 2 blocks
- Some accessible parking spaces near main entrance
- Wheelchair accessible seating available
- Companion seats adjacent to wheelchair spaces
- Elevator access to all levels
- Assistive listening devices provided upon request
- No outside food or beverages
- No smoking inside venue
- Bags subject to search
- Must be 18+ for most events (age varies by performance)
- Electronic devices must be silenced
- Children under 12 must be accompanied by adult
- Some events may have specific age restrictions
- Infant/lap policies vary by performance
- Recommended age limits posted for each show
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