505-244-7000 (main casino line)
- Direct venue box office: 505-244-7007
- Located at main box office entrance
- Valid photo ID required for pickup
- Arrive at least 45 minutes before event start time
- Tickets held under purchasing name
- Free onsite parking
- Dedicated event parking lot
- Well-lit and monitored parking areas
- Handicap parking spaces near venue entrance
- Wheelchair accessible seating available
- Companion seats next to accessible spaces
- Elevator access to all levels
- Assistive listening devices upon request
- No outside food or beverages
- Age restrictions may apply depending on event
- No weapons permitted
- No professional camera equipment
- Valid government-issued ID required
- Children under 12 must be accompanied by adult
- Some events may have specific age restrictions
- Infant/lap policies vary by performance type
- Recommended age limits posted for each event
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