- Main Office: (309) 686-2000
- Box Office: (309) 673-8900
- Located at main box office entrance
- Valid photo ID required for ticket pickup
- Tickets available 1 hour before event start time
- Can be retrieved by ticket purchaser or authorized representative
- On-site parking garage available
- Street parking in downtown Peoria
- Nearby public parking lots
- Handicap parking spaces near main entrance
- Rates vary by event
- Wheelchair accessible seating in multiple sections
- Companion seats adjacent to wheelchair spaces
- Elevators and ramps throughout venue
- ADA compliant facilities
- No outside food or beverages
- Bags subject to search
- No professional cameras without permission
- Appropriate dress code
- No smoking inside facility
- Children under 2 typically free with paid adult ticket
- Some events have specific age restrictions
- Babes-in-arms policy varies by performance
- Recommended age limits depend on event type