- Main Line: (403) 265-4060
- For reservations and event inquiries, call during business hours
- Best time to reach: Tuesday-Thursday 2:00 PM - 5:00 PM
- Will Call window located at main box office
- Hours: Open 1 hour before events until showtime
- Valid photo ID required for ticket pickup
- Tickets held under guest name only
- For online purchased tickets, arrive 30-45 minutes early
- Street parking available on surrounding downtown Calgary streets
- Paid parking lots within 2-3 blocks of venue
- Nearby parkades: Bow Centre, downtown Calgary core parking
- Public transportation: CTrain and bus service nearby
- Limited venue lot; street parking is primary option
- Wheelchair accessible entrance available
- Accessible seating areas throughout venue
- Accessible washroom facilities
- Elevator access to upper levels
- Service animals permitted
- Call ahead to request specific accessible accommodations
- Valid photo ID required for entry (19+ after 9:00 PM)
- No outside food or beverage permitted
- No photography or recording without permission
- Dress code enforced (no athletic wear, tank tops, or excessive casual attire)
- Arrive early during peak hours for shorter wait times
- Respect staff and patron safety guidelines
- Minors (under 19) allowed during daytime events and special all-ages shows
- After 9:00 PM: 19+ only (valid ID required)
- Parent/guardian supervision required for minors during venue hours
- Check specific event age restrictions before purchasing tickets
- Some shows may have different age requirements; verify when booking
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