John Caparulo

- Main Line: (630) 426-1900
- For reservations and event inquiries, call during business hours
- Ask for management for special requests or group accommodations

- Event tickets available at the box office during business hours
- Will-call window opens 1 hour before event start time
- Bring valid photo ID for ticket pickup
- For online purchases, print tickets or provide confirmation email
- Arrive early during high-traffic events to avoid delays

- On-site parking available in venue lot
- Street parking available in downtown West Dundee area
- Accessible parking spaces designated for guests with disabilities
- Parking is typically free; confirm for special events
- Arrive early for premium parking spots during busy nights

- ADA-accessible seating available throughout venue
- Wheelchair spaces on main floor near bar and stage areas
- Accessible restrooms on-site
- Accessible entrance and exits
- Contact venue in advance for specific accommodation needs
- Staff available to assist guests with mobility requirements

- Valid photo ID required for entry
- 21+ venue after 9:00 PM for alcohol service
- Proper footwear required
- No outside beverages permitted
- Respect other patrons and venue property
- Follow all staff instructions for safety and security
- Venue reserves right to refuse entry or service

- Children allowed during daytime hours (before 9:00 PM)
- Children must be accompanied by a responsible adult at all times
- During evening events, age restrictions may apply; call ahead to confirm
- Not recommended for infants due to loud music and crowds
- Children under 21 not permitted in bar areas after 9:00 PM