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- Main Box Office: (502) 584-7777
- Administrative Offices: (502) 562-0100
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 1 hour before performance start time
- Can be collected by original purchaser or authorized representative
- On-site parking garage available
- Street parking in downtown Louisville
- Nearby public parking lots
- Rates vary by event and time of day
- Some evening performances offer discounted parking rates
- Wheelchair accessible seating in all performance spaces
- Companion seats available
- Assistive listening devices provided
- Service animal accommodations
- Elevators and ramps throughout venue
- No outside food or beverages
- Photography/recording prohibited during performances
- Business casual to formal attire recommended
- Arrive 30 minutes before performance start time
- Late seating at venue discretion
- Children 5 and under typically not permitted
- Specific age restrictions vary by performance
- Recommended for performances 8+ years old
- Booster seats available upon request
- Family-friendly shows have different guidelines
