- Main: (416) 531-5042
- Venue Direct Line: (416) 938-2850
- Located at main entrance
- Valid photo ID required for pickup
- Arrive at least 30 minutes before event start time
- Tickets can be retrieved under purchaser's name
- Limited street parking on Queen Street West
- Nearby Green P municipal parking lots
- Public transit recommended (streetcar routes)
- Bike racks available nearby
- Limited wheelchair accessible spaces
- Must contact venue in advance for specific arrangements
- Ground floor entry available
- Some potential viewing restrictions
- No outside food or beverages
- Valid 19+ government-issued ID required
- No recording during performances
- Coat check available (nominal fee)
- No refunds on tickets
- Most shows are 19+
- Occasional all-ages events with strict supervision
- Minors must be accompanied by legal guardian
- Age restrictions vary by specific concert