- Main Box Office: (804) 355-2700
- Administrative Office: (804) 643-1000
- Located at main box office entrance
- Valid photo ID required for pickup
- Tickets available 1 hour before performance start time
- Unclaimed tickets released 15 minutes before show
- On-site parking garage available
- Street parking in downtown Richmond
- Nearby public parking lots
- Handicap parking spaces near main entrance
- Typical parking fee: $10-$15 per event
- Wheelchair accessible seating on multiple levels
- Companion seats available
- Assistive listening devices provided
- Service animal accommodations
- Elevator access to all levels
- No outside food or beverages
- Photography/recording prohibited during performances
- Business casual attire recommended
- No late seating during performances
- Bags subject to search
- Mobile phones must be silenced
- Children 5 and under generally not permitted
- Age recommendations vary by specific performance
- Booster seats available upon request
- Family-friendly shows may have different guidelines
- Parental discretion advised for mature content performances
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