- Main Box Office: +49 (0)511 3005-0
- Ticket Hotline: +49 (0)511 3005-555
- Tickets can be collected up to 30 minutes before performance
- Valid photo ID required for pickup
- Advance reservation recommended
- Adjacent public parking garage available
- Limited street parking nearby
- Wheelchair accessible parking spaces
- Parking fees apply standard city rates
- Designated wheelchair spaces
- Companion seats for assistance
- Elevator access to all levels
- Hearing loop system available
- No outside food or drinks
- Photography/recording prohibited during performances
- Late seating during intermission only
- Coat check available
- No pets except service animals
- Recommended age varies by performance
- Children under 6 generally not admitted
- Reduced price tickets for children/youth
- Booster seats available upon request