Jungle

- Main Reception: +44 (0)113 204 5000
- Box Office: +44 (0)113 204 5060
- Customer Service Hours: Monday-Sunday 09:00-17:00

- Will-call tickets available for pre-purchased events
- Collection: Ticket Collection Windows at Box Office entrance
- Hours: Opens 60-90 minutes before event start
- Required ID: Photo identification must be presented
- Name on Booking: Ensure name matches booking confirmation

- On-site Parking: Limited capacity in arena car park
- Alternative: City Centre car parks within walking distance
- Disabled Parking: Available on-site (advance notification recommended)
- Public Transport: Adjacent to City Station; excellent bus/tram links
- Bike Storage: Cycle parking facilities available

- Wheelchair Spaces: Designated accessible seating throughout venue
- Companion Seating: Available adjacent to wheelchair spaces
- Advanced Booking: Accessibility requirements should be mentioned at purchase
- Accessible Facilities: Disabled restrooms, lift access to all levels
- Assistance Dogs: Welcome in all areas
- Contact for specific needs: Accessibility team available via main phone number

- Age Restrictions: Event-dependent; check specific event details
- Bag Policy: Small bags permitted; large bags/rucksacks restricted
- No Outside Food/Drink: Outside beverages and food prohibited
- Prohibited Items: Glass bottles, cans, and professional recording equipment banned
- Venue Code of Conduct: Zero tolerance for disruptive behavior
- Smoking: Completely smoke-free venue (including e-cigarettes)
- Mobile Phones: Use permitted; quiet during performances expected
- Doors: Typically close 15 minutes after scheduled start time

- Age Limits: Event-dependent; some shows require minimum age of 14+
- Accompanied Children: Under 14s usually require adult supervision
- Baby Facilities: Limited pushchair storage; can be left at designated areas
- Family Seating: Family sections available for suitable events
- Children's Prices: Reduced rates often available; check at booking
- Child Safety: Lost child protocol; staff assistance available
- Recommend: Check event classifications (U, PG, 12A, 15, 18) before booking