- Main reception: +48 22 595 25 00
- Ticket office: +48 22 595 25 05
- Located at main ticket office
- Identification required for ticket pickup
- Available 2 hours before event start
- Must present original booking confirmation
- Large on-site parking facilities
- Designated parking areas for cars and buses
- Handicap parking available near main entrances
- Parking fees vary by event
- Dedicated wheelchair sections
- Companion seats adjacent to wheelchair spaces
- Elevators and ramps throughout venue
- Accessible restrooms on multiple levels
- No outside food or drinks
- Clear bag policy enforced
- No professional cameras without media credentials
- No smoking inside the venue
- Valid ticket required for entry
- Children under 12 must be accompanied by an adult
- Children under 3 typically free with paid adult ticket
- Height restrictions may apply for certain events
- Child-friendly facilities available
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