- Main Reception: +48 14 676 28 28
- Box Office: +48 14 676 28 50
- Administrative Office: +48 14 676 28 00
- Tickets available at main box office during open hours
- Box office opens 1 hour before event start time
- Advance ticket purchase recommended for popular events
- Valid ID required at will call pickup
- Free on-site parking available
- Approximately 150+ parking spaces
- Parking for people with disabilities near main entrance
- Ample space for bus parking for group visits
- Wheelchair accessible entrances at multiple points
- Designated wheelchair seating in spectator areas
- Accessible restrooms throughout facility
- Elevator access to all levels
- Reserved parking spaces for guests with disabilities
- Companion seating available next to wheelchair spaces
- Valid ID or ticket required for entry
- No outside food or beverages in spectator areas
- Smoking prohibited indoors (designated outdoor areas available)
- Photography/recording allowed only as permitted by event organizers
- Dress code varies by event type
- Respect facility rules and staff instructions
- No professional equipment without prior approval
- Children under 3 years old typically enter free (lap seating)
- Children 3-12 years may have reduced admission rates
- Children must be supervised by adults at all times
- Age restrictions apply to certain activities (swimming, gym use)
- Family-friendly events scheduled regularly
- Children's programs and camps available during school holidays
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