Kane Brown

- Main Box Office: (518) 487-2100
- Guest Services: (518) 487-2000
- For event-specific inquiries, contact the box office during business hours

- Will Call Window: Located at main box office entrance
- Hours: Available 2 hours before event start time until event begins
- Photo ID required for ticket pickup
- Tickets must be picked up in the name of the purchaser
- Call (518) 487-2100 to confirm ticket availability at will call

- On-site parking available in adjacent parking facilities
- Paid parking: Rates vary by event and parking area
- Handicap accessible parking spaces available near entrances
- Valet parking may be available for certain premium events
- Street parking options available in downtown Albany area
- Recommend arriving early for optimal parking availability

- Wheelchair accessible seating throughout venue
- Companion seating available adjacent to accessible seats
- Accessible restrooms on multiple levels
- Elevators and ramps for venue navigation
- ASL interpreters available upon request
- Assisted listening devices provided
- Contact box office at least 48 hours in advance for accessibility needs

- Valid ticket required for entry
- Doors typically open 1 hour before event start
- No outside food or beverages permitted
- Prohibited items: glass bottles, cans, weapons, recording devices (unless permitted)
- Venue reserves right to deny entry for dress code violations
- Lost tickets: Contact box office; replacement fees may apply
- Refund and exchange policies vary by event

- Children welcome; ticket required for ages 2 and up
- Some events may have age restrictions or parental guidance recommendations
- Family-friendly events may offer special pricing for children
- Nursing mothers accommodated with private facilities upon request
- Stroller use limited in seating areas; coat check available
- Children must be supervised by responsible adult at all times
- Contact venue for specific event age policies