- Main Venue: +40 21 304 1000
- Box Office: +40 21 304 1010
- Customer Service: +40 21 304 1020
- Will-call available at main box office
- Operating hours: Monday-Friday 10:00 AM - 6:00 PM, Saturday 10:00 AM - 4:00 PM
- Arrive at least 30 minutes before event start
- Valid ID required for pickup
- Reserve tickets online or by phone for will-call service
- Onsite parking available in multiple lots
- Limited paid parking spaces for regular visitors
- Preferred parking for VIP ticket holders
- Public parking accessible nearby
- Recommend arriving 45 minutes early for parking
- Public transportation (subway Line 1, buses) nearby
- Wheelchair accessible sections available
- Designated accessible parking spaces
- Elevator access to all levels
- Accessible restrooms throughout venue
- Companion seating for attendants
- Contact venue in advance to reserve accessible seats
- Guide dogs permitted
- Entry strictly with valid ticket
- Doors open 30 minutes before event start
- No outside food or beverages permitted
- Glass bottles and professional recording devices prohibited
- Smoking only in designated outdoor areas
- Respect venue staff and security personnel
- Arrive early to allow time for security checks
- Mobile phones permitted but discretion advised during performances
- Children allowed with valid tickets
- Age restrictions vary by event type
- Infants may not require tickets for certain events (verify with venue)
- Children under 16 must be accompanied by adult
- Family-friendly events available regularly
- Age-appropriate seating arrangements can be requested
- Contact venue for specific age policies on event tickets
