- Main Reception: +47 23 09 39 17
- Tourist Information: +47 23 09 39 17
- For guided tours and events: Contact main reception
- Pre-booked tickets can be collected at the main entrance
- Bring confirmation email or booking reference number
- Allow 10-15 minutes for ticket collection during peak hours
- For group bookings: Contact reception in advance
- Tickets available at gate for general admission when capacity permits
- Limited on-site parking available
- Nearby parking: Several public parking facilities within 100-200 meters
- Street parking: Available along adjacent streets (check signs for restrictions)
- Accessible parking spaces: Reserved spaces near main entrance for disabled visitors
- Public transport recommended: Bus, tram, and ferry options available nearby
- Wheelchair accessible routes throughout fortress grounds
- Accessible restrooms: Located near main entrance and visitor areas
- Accessible seating: Available for performances and events with advance notice
- Mobility assistance: Contact reception for special arrangements
- Elevator access: Available in certain sections of the fortress
- Service animals: Permitted throughout the venue
- Respectful behavior required on historical grounds
- Photography: Personal photography permitted for non-commercial use
- Smoking: Prohibited in indoor areas and visitor buildings
- Alcohol: Not permitted except at authorized venues within fortress
- Pets: Service animals only; other pets not permitted
- Littering: Strictly prohibited; use designated waste bins
- Stay on marked paths in outdoor areas for safety and preservation
- Children under 18: Free admission to fortress grounds
- Supervision: Children must be supervised by adults at all times
- Age restrictions: Some areas may have age or height restrictions for safety
- Educational groups: Special rates available for school groups with advance booking
- Facilities: Playground and family-friendly areas available
- Strollers: Permitted but may be challenging on uneven fortress terrain