- Main Athletics Department: (517) 355-7561
- Venue Information Desk: (517) 353-5065
- Located at main entrance ticket lobby
- Valid photo ID required for pickup
- Opens 90 minutes before event start
- Tickets must be claimed at least 30 minutes before event
- Designated parking lots surrounding Jenison Fieldhouse
- Limited free parking for events
- Paid parking available in nearby Michigan State University structures
- Accessible parking for individuals with disabilities near main entrance
- Wheelchair accessible seating sections
- Companion seats adjacent to wheelchair spaces
- Elevators and ramps throughout facility
- Assistance available upon request
- No outside food or beverages
- Clear bag policy in effect
- No smoking on premises
- Professional camera/recording equipment requires prior approval
- Proper attire required
- Children under 2 typically free with paying adult
- Children 2-12 often receive discounted tickets
- Recommended age minimums vary by event type
- Parents responsible for child's behavior
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